Discounted Internet
Find out if you're entitled to discounted internet through a 'Social Tariff' and how to get one
Social Tariffs are discounted broadband and mobile deals for people on eligible benefits, allowing you to access the internet.
Accessing reliable and affordable broadband (internet) isn’t always easy. We’re here to make sure you have the information you need to access a Social Tariff.
Simply call up your provider, ask if they offer a Social Tariff and ask to switch.
If you currently do not have a provider, take a look at the table below. Choose which provider you think would be best for you and contact them directly.
Please note that the following table is correct as of March 2024, but prices may change.
Please note these are subject to availability in your area and prices may be changed by the provider at any time.
Free rated websites are websites that don’t use your data when you access them. This means if you have no data, or have a limited amount of data to use, you can access these websites without worrying.
Here are some of the websites included:
Virgin Media O2 – see details here.
GiffGaff (who have an additional list of websites for their members) – see details here.
| Provider | Website | Social Tariff | Speed | Broadband Cost | Home Phone Included? | Eligibility | Length of Contract |
| BT | BT Home Essentials Broadband | Universal Credit Broadband | Home Essentials No Income Plan | 36mbps | £15 per month + £11.99 delivery (unless existing BT/EE customer) | Unlimited calls | People with no income only | 12 months |
| BT | BT Home Essentials Broadband | Universal Credit Broadband | Home Essentials Unlimited Fibre Essentials Plan | 36mbps | £20 per month +£11.99 delivery (unless existing BT/EE customer) | + £2 per month for PAYG package + £10 per month for unlimited calls | Universal Credit (All Claimants) Income Support Income-based Jobseeker’s Allowance Pension Credit (Guarantee Credit) Income-related Employment Support Allowance | 12 months |
| BT | BT Home Essentials Broadband | Universal Credit Broadband | Home Essentials Unlimited Fibre Plan | 67mbps | £23 per month +£11.99 delivery | + £2 per month for PAYG package + £10 per month for unlimited calls | Universal Credit (All Claimants) Income Support Income-based Jobseeker’s Allowance Pension Credit (Guarantee Credit) Income-related Employment Support Allowance | 12 months |
| Now Broadband | What is NOW Broadband Basics? (nowtv.com) | Broadband Basics | 36mbps | £20 per month | Available via PAYG call plan – so will incur charges | Universal Credit Pension Credit Income-based Employment Support Allowance Income-based Jobseeker’s Allowance Income Support | Rolling monthly contract – 31 days notice required for termination |
| Sky Broadband | Sky Broadband social tariff | Sky Help | Sky.com | Broadband Basics | 11mbps-75mbps depending on area | £20 per month | Available via Sky Pay As You Talk call plan – so will incur charges | Only available to Sky Broadband existing customers on: Universal Credit Pension Credit Income-based Employment Support Allowance Income-based Jobseeker’s Allowance Income Support | 24 months |
| Talk Talk | No website – tariff only available through Jobcentre Plus/ DWP referral | Fibre35 Broadband | 35mbps | FREE for 6 months | Not included | Referral from DWP Work Coach/Advisor | 6 months *After 6 months costs need to be picked up by participant £25 per month on an 18 month contract. |
| Virgin Media | Universal Credit Broadband For Those On Low Income (virginmedia.com) | Essential Broadband | 15mbps | £12.50 per month | No | Universal Credit Pension Credit Income Support Income-based Jobseekers’ Allowance Income-based Employment Support Allowance | Rolling 30 day contract |
| Virgin Media | Universal Credit Broadband For Those On Low Income (virginmedia.com) | Essential Broadband Plus | 54mbps | £20 per month | No | Universal Credit Pension Credit Income Support Income-based Jobseekers’ Allowance Income-based Employment Support Allowance | Rolling 30 day contract |
| Virgin Media | Universal Credit Broadband For Those On Low Income (virginmedia.com) | Essential Broadband Plus with Flex | 54mbps | £20 per month (+ one off £10 Flex setup fee) | No | Universal Credit Pension Credit Income Support Income-based Jobseekers’ Allowance Income-based Employment Support Allowance | Rolling 30 day contract |
| Vodafone | Broadband Essentials for Universal Credit | Vodafone UK | Fibre 2 Essentials | 73mbps | £20 per month | No details provided | Universal Credit Jobseeker’s Allowance Pension Credit Employment Support Allowance Income Support Reduced Earnings Allowance Personal Independence Payments Disability Allowance | 12 months |
